Terms & Conditions

1. About GrantMatch.ie

GrantMatch.ie is operated by GrantMatch Ireland ("we", "us", "our"), a business registered in the Republic of Ireland. We provide two services under this brand:

• Business GrantMatch Business — grant eligibility research and application support for Irish SMEs and businesses.
• Care GrantMatch Care — eligibility research and application support for individuals and families seeking healthcare supports, disability grants, and government benefits in Ireland.

By using either service, you agree to be bound by these Terms & Conditions. Our registered contact email is hello@grantmatch.ie.

2. Our Services and Pricing

Business GrantMatch Business offers the following service tiers. Prices are shown clearly at checkout and may change over time.

Business Ongoing Application Support (success-fee basis) is available by separate written agreement (see Section 5).

Care GrantMatch Care offers three service tiers:

Customers who purchase Care Basic may upgrade to Care Plus or Premium at any time by contacting us. The upgrade fee is the difference between tiers. Upgrades are subject to availability.

3. Eligibility Reports — Scope and Limitations

All eligibility reports are produced in good faith based on publicly available information at the time of preparation, and the responses you provide in our questionnaire. You acknowledge and agree that:

• Reports are for guidance purposes only and do not constitute a guarantee of eligibility, approval, or entitlement.
• Business Grant schemes can open, close, change eligibility criteria, or be discontinued at any time. GrantMatch accepts no responsibility for changes occurring after your report is issued.
• Care Government supports, benefit rates, and eligibility rules are subject to change at any time by the relevant government department or agency. GrantMatch accepts no responsibility for changes occurring after your report is issued.
• The accuracy of your report depends on the accuracy and completeness of the information you provide. GrantMatch accepts no liability for errors caused by inaccurate or incomplete questionnaire responses.
• Inclusion of a grant, benefit, or support in your report does not guarantee approval. Final eligibility and approval rests solely with the relevant funding body or government department.
• Care GrantMatch Care is not affiliated with the Department of Social Protection, the HSE, or any other government body. We are an independent research and support service.

4. Payment and Refund Policy

All payments are collected at the time of purchase via Stripe. The following terms apply to all services:

• Fees are non-refundable once your report or drafted applications have been delivered to you, except where the refund conditions below apply.
• Business Full Funding Map refund: if we cannot identify any relevant supports for your business in your Full Funding Map, we will refund the report fee in full. This guarantee does not apply where matches are identified but the customer chooses not to act on them.
• If we are unable to produce your report or complete your service due to insufficient information or an error on our part, you are entitled to a full refund.
• If your eligibility questionnaire is not completed within 14 days of payment, your order may be cancelled without refund. Please contact us before this deadline if you need an extension.
• Business VAT at the applicable Irish rate will be applied where required on paid Business tiers.
• Care Care tier prices are as listed. VAT treatment will be applied in accordance with Irish Revenue guidance applicable to the specific service type.

5. Application Support

Business GrantMatch Business — Application Support:

• Application support is subject to a separate written agreement signed by both parties before work begins.
• A success fee of 10% of the total grant amount awarded is payable within 14 days of receiving confirmed written notification of the award from the funding body.
• No success fee is payable if the application is unsuccessful.
• We make no guarantee that any application we assist with will be approved.
• The success fee applies to the full gross grant amount, before any conditions imposed by the funding body.

Care GrantMatch Care Premium — Application Submission:

• Under Care Premium, we complete and submit applications to the relevant government departments on your behalf. By purchasing Care Premium, you explicitly authorise us to act as your representative for this purpose.
• We will not submit any application without first sending you a copy for review. You retain the right to approve, amend, or withdraw any application before submission.
• If a decision is declined, we will review the decision letter and assist with one appeal or reapplication at no additional charge. This is limited to one review per application.
• We make no guarantee that any application or appeal we submit will be approved. Final decisions rest solely with the relevant government department or agency.
• Care Premium does not include legal representation at formal appeal hearings or Social Welfare Appeals Office proceedings. We can assist with written submissions only.

6. Client Responsibilities

In using any GrantMatch service, you agree to:

• Provide accurate, complete, and up-to-date information in your eligibility questionnaire.
• Notify us promptly if your circumstances change in a way that may affect your eligibility before your report is delivered.
• Care Ensure that any information provided to us relating to a third party (e.g. a family member you are applying on behalf of) is provided with that person's knowledge and consent.
• Not use any report, drafted application, or other deliverable for any purpose other than your own personal or business use.

7. Intellectual Property

All content on this website — including our grant and supports databases, report formats, eligibility methodology, scoring systems, written descriptions, and visual design — is the intellectual property of GrantMatch Ireland and is protected by Irish and EU copyright law.

• Your report or drafted applications are produced for your personal use only. They may not be resold, redistributed, or published without our written consent.
• You may not reproduce, copy, or replicate our database, methodology, or report structure for commercial or personal purposes.
• Nothing in these terms transfers any intellectual property rights to you.

8. Data Protection & Privacy

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018. By using our service, you consent to the collection and use of your information as described in our Privacy Policy.

• We collect only the information necessary to deliver your service.
• We do not sell your data to third parties.
• Care Health and personal circumstance data collected for Care services is treated as sensitive personal data and handled with additional care in accordance with GDPR Article 9.
• You have the right to access, correct, or request deletion of your personal data at any time by contacting hello@grantmatch.ie.

9. Partner Firms (Accountants & Advisors)

Partner This section applies only to Irish accounting firms, business advisors, and other professional firms ("Partner Firms") that subscribe to a GrantMatch Partner Plan (Founding, Starter, Pro, or Firm tier) for the purpose of delivering co-branded grant eligibility reports to their own clients.

9.1 Subscription & report allowances. Partner Plans are billed monthly via Stripe Checkout. Each tier carries an annual report allowance (Starter: 10 reports/year; Founding and Pro: 30 reports/year; Firm: unlimited fair use). Allowances reset on the anniversary of the subscription start date. Unused allowance does not carry over. Founding tier members are guaranteed €99/month for the first six months from signup, after which the subscription rolls to the Pro tier rate (€299/month) unless cancelled.

9.2 Cancellation. Partner Firms may cancel at any time with effect from the end of the current billing period. No pro-rata refunds are issued for partial months. Reports already delivered remain the property of the Partner Firm and their underlying client.

9.3 Co-branding. Where a Partner Firm supplies a logo and firm name, GrantMatch will apply both to the cover and footer of each report delivered under that subscription. The Partner Firm warrants that it owns or has the right to use the logo and name supplied. GrantMatch reserves the right to decline to display any branding it reasonably considers misleading, defamatory, or in breach of third-party rights.

9.4 Client relationship. The end client whose business is profiled in a co-branded report remains the client of the Partner Firm. GrantMatch has no contractual relationship with that end client. The Partner Firm is responsible for delivering the report to its client, for explaining the report's findings, and for any onward grant application work.

9.5 Data Processing Terms

Where a Partner Firm submits client data to GrantMatch for the purpose of generating a co-branded report, the parties agree the following Data Processing Terms, which form part of these Terms & Conditions and satisfy the written-contract requirement of Article 28(3) GDPR:

• Roles. The Partner Firm acts as data controller. GrantMatch acts as data processor and processes client personal data only on the documented instructions of the Partner Firm (i.e. the questionnaire submission).
• Subject matter & duration. Processing covers the data submitted via the GrantMatch eligibility questionnaire and persists for as long as the subscription is active and for the retention period described below.
• Nature & purpose. Generating, storing, and delivering a grant eligibility report. No automated decision-making within the meaning of Article 22 GDPR is carried out.
• Categories of data. Business contact details, business profile (sector, county, headcount, turnover, project details), and limited identifying information for the named contact person. No special-category data is processed under Partner Plans.
• Confidentiality. GrantMatch ensures that all personnel authorised to process the data are bound by an obligation of confidentiality.
• Security. GrantMatch maintains appropriate technical and organisational measures (encryption in transit, access controls, audit logs) commensurate with the risk under Article 32 GDPR.
• Sub-processors. GrantMatch uses the following sub-processors as of the effective date: Stripe Payments Europe Ltd (payments), Resend.com (transactional email delivery), Vercel Inc. (web hosting), and Supabase Inc. (database hosting). The Partner Firm hereby provides general written authorisation under Article 28(2) GDPR for these and any future sub-processors. GrantMatch will publish any changes to this list at grantmatch.ie/privacy and Partner Firms may object in writing within 14 days.
• International transfers. Where any sub-processor stores data outside the EEA, transfers are governed by the European Commission's Standard Contractual Clauses or an equivalent Article 46 safeguard.
• Data subject rights. GrantMatch will assist the Partner Firm in responding to access, rectification, erasure, restriction, and portability requests from data subjects, taking into account the nature of the processing.
• Breach notification. GrantMatch will notify the Partner Firm of any personal data breach affecting client data without undue delay and in any event within 48 hours of becoming aware.
• Retention. Client questionnaire responses and generated reports are retained for 24 months from delivery, after which they are securely deleted. The Partner Firm or end client may request earlier deletion at any time by emailing hello@grantmatch.ie; deletion will be completed within 30 days.
• Audit. GrantMatch will, on reasonable notice, make available to the Partner Firm all information necessary to demonstrate compliance with these Data Processing Terms.
• End of processing. On termination of the Partner Plan, GrantMatch will, at the Partner Firm's choice, return or delete all client personal data then held, save where retention is required by Irish law.

The Partner Firm acknowledges that, by completing Stripe Checkout for a Partner Plan, it accepts these Terms & Conditions including the Data Processing Terms in this Section 9. No separate Data Processing Agreement is required.

10. Limitation of Liability

To the fullest extent permitted by Irish law:

• GrantMatch Ireland's total liability to you in connection with any service shall not exceed the amount you paid for that service.
• We accept no liability for indirect, consequential, or special loss, including lost income, lost savings, missed benefit entitlements, or opportunity costs arising from your use of our reports or services.
• We accept no liability for any loss arising from reliance on information that has changed after your report was issued.
• Care We accept no liability for decisions made by government departments, the HSE, or any other body regarding your benefit or grant application. Such decisions are outside our control and are governed by the relevant legislation.
• Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.

11. Not Professional Advice

Nothing in any GrantMatch report, communication, or service constitutes legal, financial, tax, medical, or welfare advice. Our services are research and information services only. If you require professional advice on your eligibility, entitlements, or the implications of applying for any grant or benefit, you should consult a qualified professional such as a solicitor, accountant, social welfare advisor, or Citizens Information representative.

12. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Ireland. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the Irish courts.

13. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. The current version will always be published on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the revised terms.

14. Contact

If you have any questions about these terms, please contact us at hello@grantmatch.ie.